Privacy Policy

Last updated on December 7, 2023.

Hello there, we're ThemesGallery, and welcome to our privacy policy, which also extends to our valued customers. This policy outlines how we handle your personal information if you're a ThemesGallery user or a visitor to our site.

When we mention 'we,' 'us,' or 'ThemesGallery,' it's because we own and operate the site. If we refer to 'policy,' we're talking about this privacy policy, and when we mention 'user terms,' we're referring to the rules for using the site, which vary by product. Each product makes these rules separately available and seeks consent to them independently of this policy.

The Type of Personal Information We Collect

We collect specific personal information about visitors and users of our site. Common types of information include user names, member names, email addresses, other contact details, support queries, and item comments (if applicable).

How We Collect Personal Information

We collect personal information directly when you provide it to us and automatically as you navigate through the site. This occurs when you complete membership registration, purchase items or services, subscribe to newsletters, submit feedback, or communicate with us.

How We Use Personal Information

This data aims to identify you as our customer or subscriber and deliver products, information, and other marketing elements. Visitors aren't allowed to purchase products, subscribe to newsletters, or make comments anonymously. Therefore, this information is the means by which we identify you and enable you to take these actions on the site.

When We Disclose Your Personal Information

We do not disclose your data to third parties in a way that reveals any personal information like email or name. Only our authorities have access to your data, and no third-party access to your data is granted by us, subject to laws and regulations.

How We Keep Your Personal Information Secure

We store personal information on secure servers managed by us and our service providers. Files are kept in a secure location and protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

How You Can Access Your Personal Information

You can access some personal information by logging in to your account. You also have the right to request access to other personal information we hold about you and request corrections. Contact our support using the provided details to make an access or correction request.

Marketing Choices Regarding Your Personal Information

With your consent, we send marketing communications about products and services that may interest you. You can opt out of such communications by using the "unsubscribe" facility provided in the communication.

Cookies and Web Analytics

We use cookies to identify and track visitors, their actions on the site, and their website access preferences. Visitors who do not wish to have cookies placed on their browsers should set their browsers to refuse cookies before using the ThemesGallery site.

How Long We Keep Your Personal Information

We retain your personal information for as long as necessary to provide services and comply with legal obligations. If you no longer want us to use your personal information or provide ThemesGallery services, you can request the erasure of your personal information and account closure.

When We Need to Update This Policy

We will change this policy as needed to stay current with legal requirements and privacy management practices. We will notify you of changes, and the latest version of this policy will be available on this page.

How You Can Contact Us

If you have questions about our privacy practices or how we manage your personal information, contact our support at [email protected].

Please note that in the context of this Privacy Policy, both personal information and personal data have the same meaning.